Most medium sized businesses do not have a technology problem. They have six vendors, four subscriptions nobody can cancel, a website somebody's nephew built, and no single person who can answer what any of it is for. We take that whole surface and run it, from how you are found online to what you are paying to be found.
Being found and being run well are not separate problems. Your site, your domain, your mail, your CRM and your phones are one system, and the reason a business is invisible online is usually the same reason its invoices go out late.
The website, the Google listing, the reviews, the local search footprint, and increasingly whether ChatGPT and the other assistants mention you when somebody asks for what you sell. Built and then actually maintained.
Vendor consolidation, a technology budget, a roadmap tied to what the business is trying to do, and someone accountable in the room when a decision has to be made.
Every system, subscription, domain, login and vendor, with what each one costs and who uses it. Most owners have never seen this on one page. The findings are yours whether or not you hire us.
Duplicate tooling cancelled, dead seats removed, the site and the listings corrected, mail authentication fixed so your invoices stop landing in spam.
What gets consolidated, what gets replaced, what it costs, in what order, and what it is expected to return.
Ongoing management of the presence and the stack, with a quarterly review that a non technical owner can follow.
No, and the difference is access. An agency can tell you what to publish. It cannot fix the DNS record that is putting your email in spam, consolidate the four tools doing one job, or change how your CRM writes data. We can, because we already hold the keys to the systems the advice depends on.
No. This is sold on its own and plenty of clients keep their existing IT arrangement. It works better together, because the same team seeing the tickets sees where the friction is, but it is not a condition.
Roughly ten to two hundred people. Below that the problem is usually simpler than this. Above that you generally want a full time person, and we will say so rather than sell you a retainer you have outgrown.
It is quoted per engagement rather than per user, because a twelve person firm with one clean system and a forty person firm with nine of them are not the same job. The mapping exercise is what produces the number, and that starts with the free assessment.
Start with the map. Every system, subscription and vendor you have, what it costs, and what it is doing. You keep the findings either way.
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