Most IT providers make you sit through a pitch before they will say a number. Ours comes in writing, built for what you actually run rather than pulled off a rate card. Tell us what you have below and we come back with the figure the same business day.
About 7 mintypical resolution, a live person in the queue, never a callback
No minimumsno seat minimum, no three-year term, no charge to leave
Request Pricing
Tell us what you have. We come back with a number.
A few plain questions about your business, answered in about a minute. A person reads it, and you get pricing in writing the same business day, built for what you run rather than a rate card.
Monthly agreements, with no long-term contract. Billing runs month to month: no multi-year term, no minimum seat count and no fee to leave. Every hour is tracked to the minute and itemized, so an invoice never carries a line you have not already seen.
Most issues are resolved in about seven minutes. You reach a live person in the queue, never a callback.
No minimum seat count, no three-year term, no charge to leave. If we are not earning it, you should be able to go.
Like info@ or billing@ that several people read.
What happens next
You send this. A person reads it, not a bot. You get pricing in writing the same business day, built for what you run.
Every plan is quoted per business, so the number fits the environment rather than the other way around
Third-party licensing such as Microsoft 365 or Google Workspace seats is billed by the vendor and stays outside the figure
Hourly work is tracked to the minute and itemized. You will not find a line on an invoice you have not already seen
No minimum seat count, no three-year term, no charge to leave
Three ways to buy, two tiers each. Core is the whole security stack; Pro adds the 24/7 security operations centre and the compliance evidence packs. Our rate is $150 an hour across the board, billed in 15-minute increments. No minimum seat count, no three-year term, no charge to leave.
Pay as you go
Pay As You Go
The stack, and you buy time as you need it
$25per user per month, Core
$50per user per month, Pro
Every tool in the stack runs on your machines. Work is billed at $150 an hour when you need us.
Device management, patching and monitoring on every machine
Security monitoring with 90 days of log retention, vulnerability and CIS hardening reporting
Microsoft Defender managed and verified on every Windows device
Privileged access management, so nobody carries standing administrator rights
Web protection, plus server and Microsoft 365 or Google Workspace backup with tested restores
Support portal, tickets and a monthly report
Pro adds the 24/7 security operations centre and the compliance evidence packs
Support billed at $150 an hour in 15-minute increments, tracked to the minute and itemized
Prices are per user per month, billed monthly, excluding third-party licensing such as Microsoft 365 or Google Workspace seats, hardware, and project work. Included hours are per user per month and do not roll over. Everything past them, and all work on Pay As You Go, is $150 an hour in 15-minute increments. Volume above 50 users is quoted individually.
Our Method
How a switch actually goes
Five beats, from the first phone call to the day it is simply running. Scroll it.
Your first 60 days
01
The call
Day 0
Most transitions complete in 30 to 60 days. Nothing is cut over until it has been tested.
01
The call
Day 0 · 15 minutes of your time
You call, or you fill in the form. Somebody who fixes things answers, not a qualifier reading a script.
We ask what broke, what it costs you when it breaks, and who has been looking after it. If we are not the right fit we say so on that call rather than three meetings later. Nothing is signed and nothing is sold.
What you do: talk for 15 minutes.
02
The assessment
Day 1 to 7 · Two hours of access
A full audit of what you actually have. Free, and genuinely no obligation.
Every device, every account, every license, every exposure. We scan what is reachable from the internet, check whether your credentials are already circulating in breach data, and inventory what you are paying for against what you are using. Most of it runs in the background while you work.
What you do: give us read access for a couple of hours.
03
The findings
Day 7 · One meeting
You get the written report. You keep it whether you hire us or not.
Prioritised by what would actually hurt, not by what is easiest for us to sell. It names the gaps, the wasted spend, and what each fix costs. Plenty of prospects have taken that document to their existing provider and used it to get the work done there. That is a fair outcome, and it is why the report is yours.
What you do: read it, and decide.
04
Remediation
Week 2 to 6 · Mostly invisible
We close the worst gaps first, in the order the report set out.
Cutovers happen outside your hours. Nothing changes without you knowing what and why. We also cut the waste the audit found, and for most clients the licensing and cloud savings offset a real share of what they pay us. Your old provider gets handled professionally; you do not have to have that conversation.
What you do: approve the plan, then get on with your work.
05
We run it
Day 60 onward · Ongoing
Monitoring, help desk, patching and security operations become ours.
A named engineer who knows your environment rather than whoever picks up. Documentation delivered to you and kept current, because it was always yours. One monthly figure that does not move unless your headcount does. And if you ever leave, you leave with everything, which is the part most providers make difficult on purpose.
What you do: call us when something breaks. That is the whole job.
Options
Add what you need, skip what you do not
Everything below is optional and quoted with your plan, so the base figure stays honest.
Microsoft 365 licensing
quoted with your plan
Business Premium resold near list, with the tenant configured and administered rather than just billed to you.
Cloud backup
quoted per endpoint
Backups an attacker cannot encrypt or delete, with restores actually performed and documented.
Cloud VoIP
quoted per user
Managed phone system with call routing, voicemail to email and an app so the office number follows the person.
Structured cabling
quoted per project
Cat6A and fiber, tested and certified to ANSI/TIA-568, labeled and documented as-built.
Wireless site survey
quoted per site
Coverage and interference analysis across 2.4, 5 and 6 GHz with heatmaps and access point placement engineering.
ISO/IEC 42001 AI governance
quoted per engagement
Gap assessment, implementation and certification audit support for the AI management system standard.
Pricing FAQ
The questions behind the number
How can you be half the price of my current provider?
Because it is a different cost structure, not a discount. A legacy MSP carries a tiered help desk where a ticket passes through two people who cannot fix it before reaching one who can, on tooling bought a decade ago. We automate the volume work and use AI to triage, correlate and close the noise, so we carry far less labor per managed endpoint. That difference goes into the price rather than into a margin. During the assessment we show you the line items so you can check it against your current invoice.
Is there a minimum number of users?
No. Most providers set a floor at 10 or 20 seats because small accounts are unprofitable under a staffed model. Ours is not, so there is no floor.
What is the contract term?
Pay As You Go has no contract at all, because there is nothing to contract for: you call, we bill the time. Managed User and Power User are typically annual because the onboarding work is front-loaded, but there is no three-year lock and no exit fee. If you leave, your documentation goes with you, because it was always yours.
What is not included?
On Managed User and Power User, all Cloud Guardian security tooling and its licensing sits inside the seat price. What stays outside every plan is your own third-party licensing such as Microsoft 365 or Google Workspace seats, hardware, and project work such as cabling and wireless surveys. The Small Business Plan is narrower by design: it protects the email you already have, so the wider suite and its licensing are not part of it. On Pay As You Go, after-hours and emergency work is charged at a special rate, agreed with you before the work happens rather than discovered on an invoice afterward. All of it is quoted before it happens. You will not find a line on an invoice you have not already seen.
Why is Pay As You Go hourly when the managed plans are flat?
Because they are different deals. On Pay As You Go you are buying our time when you need it, which suits a business that has few problems and would rather not pay a retainer for the privilege of not having them. Billing in 15-minute increments matters here: a 10-minute fix costs one block rather than a rounded-up hour. On Managed User and Power User you are buying the absence of problems, so the incentive has to be on us. A flat number means we lose money when your environment is badly run, which is the way it should be.
Do the prices change if we grow?
Per user, so yes, proportionally. Adding people changes the figure on the next cycle. Nothing else moves without a conversation first.
What does the free assessment actually involve?
A full inventory of devices, accounts, licensing and exposure, an external check for what is already reachable from the internet, and a search for your credentials in breach data. You get written findings with prioritized remediation. If you do not hire us, you keep the report and can hand it to whoever you do hire.
cGuard Security SuiteTM
Twice the Quality. Half the Price.
Stop guessing what you should pay.
The assessment is free and the findings are yours either way. Worst case you get a written picture of your own environment and a number to hold your current provider against.