01
๐
The call
Day 0 ยท 15 minutes of your time
You call, or you fill in the form. Somebody who fixes things answers, not a qualifier reading a script.
We ask what broke, what it costs you when it breaks, and who has been looking after it. If we are not the right fit we say so on that call rather than three meetings later. Nothing is signed and nothing is sold.
What you do: talk for fifteen minutes.
02
๐
The assessment
Day 1 to 7 ยท Two hours of access
A full audit of what you actually have. Free, and genuinely no obligation.
Every device, every account, every licence, every exposure. We scan what is reachable from the internet, check whether your credentials are already circulating in breach data, and inventory what you are paying for against what you are using. Most of it runs in the background while you work.
What you do: give us read access for a couple of hours.
03
๐
The findings
Day 7 ยท One meeting
You get the written report. You keep it whether you hire us or not.
Prioritised by what would actually hurt, not by what is easiest for us to sell. It names the gaps, the wasted spend, and what each fix costs. Plenty of prospects have taken that document to their existing provider and used it to get the work done there. That is a fair outcome, and it is why the report is yours.
What you do: read it, and decide.
04
๐ง
Remediation
Week 2 to 6 ยท Mostly invisible
We close the worst gaps first, in the order the report set out.
Cutovers happen outside your hours. Nothing changes without you knowing what and why. We also cut the waste the audit found, and for most clients the licensing and cloud savings offset a real share of what they pay us. Your old provider gets handled professionally; you do not have to have that conversation.
What you do: approve the plan, then get on with your work.
05
๐ก๏ธ
We run it
Day 60 onward ยท Ongoing
Monitoring, help desk, patching and security operations become ours.
A named engineer who knows your environment rather than whoever picks up. Documentation delivered to you and kept current, because it was always yours. One monthly figure that does not move unless your headcount does. And if you ever leave, you leave with everything, which is the part most providers make difficult on purpose.
What you do: call us when something breaks. That is the whole job.