Cloud Guardian provides managed IT services and cybersecurity to law firms in New Jersey, focused on practices of 5 to 50 users. We support practice management and document management platforms including Clio, MyCase, Smokeball, Actionstep, Filevine, CosmoLex, TimeSolv, NetDocuments, iManage, and Worldox, along with trust accounting workflows, client confidentiality obligations under RPC 1.6, e-filing access, and litigation-grade backup and recovery.
What actually breaks at a firm
These are the calls we get from firms switching to us, in order of how often we hear them.
The document management system crawls
Scanned PDFs, deposition video, and twenty years of matter files sitting on a server that was sized for a much smaller firm. Search takes forty seconds, so nobody searches, so documents get re-created and the same file exists in six versions with no authority.
Trust accounting nobody will touch
IOLTA reconciliation runs on a workstation under someone's desk that has never been backed up in a way anyone has tested. Ethics exposure sitting on consumer hardware is the single most common finding in our legal audits.
The firm is a named ransomware target
Legal is targeted deliberately: attackers know a firm holds counterparties' confidential material and faces a hard deadline calendar. IBM puts the 2024 global average breach cost at $4.88 million, and the leverage against a firm is not just the data, it is the notification obligation to every client whose matter was touched.
Deadline-day outages
E-filing portals, court connections, and the one paralegal's machine that has the certificate installed. When it fails at 4pm on a filing deadline, a ticket queue is not a plan.
Confidentiality, in technical terms
Controls, not adjectives. Each of these is something we configure, document, and can show you evidence of.
- Access on a need-to-know basisMatter-level and folder-level permissions so a paralegal on one matter cannot browse an unrelated sensitive file. Ethical walls that are enforced by the system, not by a memo.
- Logging that survives a questionWho opened what, when, and from where. If a client or a bar inquiry ever asks, the answer is a report, not a recollection.
- Offboarding that actually revokesAccess terminated the day someone leaves, across email, document management, practice management, VPN, and phone. Written checklist, executed and recorded.
- Recovery you have watched workBackups are worthless until a restore has been performed in front of you. We test restores and give you the evidence, because a backup nobody has restored is a hope, not a control.
Why law firms leave their old MSP.
Legacy providers price like it is 2014 because their stack is from 2014. We run a modern, automated, AI-assisted operation, which costs us less to deliver and costs you less to buy. Same room, better outcome, roughly half the invoice.
| Typical legacy MSP | Cloud Guardian | |
|---|---|---|
| Monitoring | Alerts nobody reads until you call them | AI triage that opens, correlates and often closes the ticket before you notice |
| Response | Tier 1 reading a script, escalation next business day | Senior engineer on the first touch, 24/7, no phone tree |
| Documentation | Lives in one technician's head | Written, versioned, and handed to you, you own it, not us |
| Tooling | The same RMM they bought in 2014 | Current EDR, current identity stack, current automation, reviewed quarterly |
| Billing | Per-seat minimums, 36-month lock-in, surprise project fees | No minimums, no long lock-in, scope and price in writing before work starts |
| AI | Not in the stack, and not in the roadmap | Used to cut ticket volume and audit every action, with logs you can read |
What we actually deliver
The services law firms clients use most. Everything else we offer is available too.
- Managed IT ServicesProactive monitoring, patching, cloud management, and 24/7 support.
- Cybersecurity AuditFull internal and external vulnerability assessment with a prioritized fix list.
- Email & Cloud MigrationsGoogle Workspace, Microsoft 365, Exchange, and tenant to tenant moves.
- VoIP Phone SystemsManaged cloud phones that follow your team between office, home, and road.
- IT Cost ConsultingForensic audit of IT, cloud, and software spend to cut waste.
- AI Support AgentAutomated resolution of common issues 24/7 with a full audit log.
Questions we get from law firm clients
Which practice management platforms do you support?
Clio, MyCase, Smokeball, Actionstep, Filevine, CosmoLex, TimeSolv, Rocket Matter, PracticePanther, Zola Suite, and older on-premise systems including PCLaw, Tabs3, and Amicus Attorney. On the document side we work with NetDocuments, iManage, Worldox, and SharePoint-based structures. We are platform-neutral: we support what you run, and we will tell you honestly if what you run is the problem.
We are only twelve people. Are we too small for you?
Firms of 5 to 50 users are our core market. Larger providers treat a twelve-attorney firm as overhead. We size the engagement to the firm, which is exactly why our pricing lands near half of what a legacy MSP quotes for the same coverage.
Can you help us answer a client security questionnaire?
Yes. Corporate clients increasingly send outside counsel guidelines and security questionnaires. We produce the technical evidence those documents ask for: encryption posture, access controls, logging, backup verification, incident response procedure, and vendor list. We are not your ethics counsel, but we supply what your answers have to rest on.
What happens to our current IT provider's knowledge?
We audit the environment before cutover and document it ourselves, so nothing depends on the outgoing provider being cooperative. Most firm transitions complete in 30 to 60 days.
Do you support remote and hybrid attorneys?
Yes. Secure remote access, cloud document access, and a phone system where the firm's number follows the attorney to home, court, or car without forwarding tricks.
cGuard Security SuiteTM
Twice the quality. Half the price.
Book a free assessment. We audit your law firms environment, show you exactly what is exposed, and quote what it should actually cost.