Cloud Guardian provides managed IT services and cybersecurity to nonprofits, foundations, and membership associations in New Jersey. Work includes claiming nonprofit and discounted licensing through Microsoft and Google nonprofit programs and TechSoup, donor and constituent data protection, CRM support for Salesforce Nonprofit Cloud, Blackbaud, Bloomerang, DonorPerfect and Neon, volunteer and board access management, grant and audit documentation, and cost reduction across cloud and software spend so more of the budget reaches the program.
Where nonprofit IT goes wrong
What we find in nonprofit assessments, repeatedly.
Paying commercial rates for licensing
Microsoft offers grants and deep discounts for eligible 501(c)(3) organizations, Google Workspace has a nonprofit tier, and TechSoup brokers heavily discounted software. Many organizations we assess are paying full commercial price on all of it. Claiming what you qualify for often funds the entire IT improvement.
Volunteers and board members with permanent access
A board member from four years ago still has a shared drive login. A volunteer who ran one event still receives donor exports. Access accumulates and nobody prunes it, which is the most common finding in this sector.
Donor data spread across everything
Spreadsheets on desktops, exports in email, a CRM nobody trusts, and payment records in a fourth place. A donor data breach is a fundraising problem as much as a security problem, because the damage lands on trust.
Nobody actually responsible for IT
A staff member who is good with computers holds it together on top of their real job. It works until they leave, and then nothing is documented and no vendor relationship is in anyone's name.
What we do first
Controls, not adjectives. Each of these is something we configure, document, and can show you evidence of.
- Claim every entitlementVerify eligibility and enroll in Microsoft and Google nonprofit programs and TechSoup, then reduce or eliminate the commercial licenses you are duplicating.
- Access cleanupFull inventory of who has access to what, remove everything stale, then set a review cadence so it does not rebuild.
- Donor and constituent data consolidationOne authoritative system, permissioned by role, with exports controlled and payment data kept out of email and spreadsheets.
- Documentation for funders and auditorsWritten control descriptions, backup verification, and vendor inventory, in the form grant reporting and financial audits ask for.
Why nonprofits firms leave their old MSP.
Legacy providers price like it is 2014 because their stack is from 2014. We run a modern, automated, AI-assisted operation, which costs us less to deliver and costs you less to buy. Same room, better outcome, roughly half the invoice.
| Typical legacy MSP | Cloud Guardian | |
|---|---|---|
| Monitoring | Alerts nobody reads until you call them | AI triage that opens, correlates and often closes the ticket before you notice |
| Response | Tier 1 reading a script, escalation next business day | Senior engineer on the first touch, 24/7, no phone tree |
| Documentation | Lives in one technician's head | Written, versioned, and handed to you, you own it, not us |
| Tooling | The same RMM they bought in 2014 | Current EDR, current identity stack, current automation, reviewed quarterly |
| Billing | Per-seat minimums, 36-month lock-in, surprise project fees | No minimums, no long lock-in, scope and price in writing before work starts |
| AI | Not in the stack, and not in the roadmap | Used to cut ticket volume and audit every action, with logs you can read |
What we actually deliver
The services nonprofits clients use most. Everything else we offer is available too.
- Plans & PricingCybersecurity and email protection on the email you already host, support by the hour, quoted per business.
- Managed IT ServicesProactive monitoring, patching, cloud management, and 24/7 support.
- IT Cost ConsultingForensic audit of IT, cloud, and software spend to cut waste.
- Email & Cloud MigrationsGoogle Workspace, Microsoft 365, Exchange, and tenant to tenant moves.
- Cybersecurity AuditFull internal and external vulnerability assessment with a prioritized fix list.
- VoIP Phone SystemsManaged cloud phones that follow your team between office, home, and road.
Questions we get from nonprofits clients
Is there a nonprofit rate?
The larger saving is usually not our fee, it is the licensing and cloud spend we recover for you. That said, Pay As You Go with its low monthly figure, and Managed User on a flat per-user figure quoted for your organization, are both priced well below legacy MSP coverage with no minimums and no long lock-in, which is why they fit nonprofit budgets and board approval cycles.
Can you help us qualify for Microsoft or Google nonprofit programs?
Yes. We handle the eligibility verification and enrollment process, then rebuild your tenant on the licensing you are entitled to rather than what you were sold.
Which nonprofit CRMs do you support?
Salesforce Nonprofit Cloud, Blackbaud Raiser's Edge and eTapestry, Bloomerang, DonorPerfect, Neon CRM, Little Green Light, and Kindful. We manage the identity, access, integration, and backup side around them.
We have almost no IT budget. Where do we start?
A free assessment. We map what you have, identify licensing and cloud waste, and quantify what you would recover. In this sector the assessment frequently pays for the first year of managed service out of savings alone.
Can you support volunteers who are not staff?
Yes, and it should be structured differently from staff access: time-limited accounts, minimum necessary permissions, no local data storage, and automatic expiry rather than manual cleanup.
cGuard Security SuiteTM
Twice the quality. Half the price.
Book a free assessment. We audit your nonprofits environment, show you exactly what is exposed, and quote what it should actually cost.